Sha Viralynne on Instagram: "How Reviewers Evaluate Customer Support Quality Using Only Amazon Data Customer support shapes nearly 40% of user experience. I inspect the Customer Q&A section—fast, concise, and accurate seller responses indicate strong support. I also check how quickly sellers reply to 1–2 star reviews; professional sellers respond within 24–48 hours. Another clue is the clarity of the warranty policy—reputable sellers always list warranty terms. If a seller is absent from Q&A, om