Answering Service: How to Start With Scripts and Routing
Answering Service: How to Start With Scripts and Routing
2 months ago
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Welcome to this week’s ACES Report! Here’s what’s been happening in Allegheny County Emergency Services for the week of November 2nd through 8th. Our 9-1-1 Center answered 30,701 calls, including 22,808 for police, 2,392 for fire, and 5,501 for EMS. The Fire Marshal’s Office investigated eight fires. At the Fire Academy, the Fire Officer II class wrapped up with 15 students completing and passing. High school students also trained Tuesday and Wednesday with five instructors — 30 students attende
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