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Not every unhappy customer is a detractor—and understanding the difference can transform your marketing strategy. In this episode, we explore one of the most overlooked concepts in customer satisfaction and customer experience. Many businesses assume that every dissatisfied customer should be treated the same, but that's not how successful ...
16.2K views2 weeks ago
Customer service training Customer Service Skills
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
0:31
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
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