If you’re looking for alternatives to Webex for your business, you’ve come to the right place. Thanks to the continuing development of internet infrastructure, video conferencing has become an ...
Total revenue up 5.9%; GAAP and non-GAAP margins and EPS all above high end of guidance 13% of ARR is now from customers utilizing a native paid AI product, doubling year-over-year Raising quarterly ...
Your sales team closes a deal, logs off, and moves on to the next prospect. But between that first cold call and a signed contract, hundreds of hours of conversations, messages, and video meetings ...
LAS VEGAS--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG) today announced the expansion of AIR Pro™ to deliver agentic AI capabilities across the RingCentral customer engagement portfolio. The ...
Queue management sits between every inbound contact and the agent who answers it. When queue management fails, it fails quietly at first. A few calls sit in a queue 30 seconds too long. An agent ...
Total Revenue of $644 million, at higher end of guidance Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9% ARR from customers utilizing paid AI products is over 10% of total ...
AIR Pro can recognize intent, authenticate customers, and execute multi-step actions autonomously. With real-time multilingual switching, AIR Pro eliminates friction for customers who move between ...
It’s a tremendous honor today to share that once again, RingCentral Reach™ has been named a 5-star partner program in CRN’s annual partner program guide. This marks our 11th consecutive year earning ...
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced an agentic voice AI suite that includes AI Receptionist (AIR), ...
In 2021, RingCentral launched end-to-end encryption for our video conferencing. Now, we’re expanding E2EE to our business phone and team messaging solutions. Today, we’re announcing end-to-end ...
RingCentral ranks #1 in two out of the six product or service Use Case categories and tied #1 for another in Gartner Critical Capabilities for UCaaS report BELMONT, Calif.--(BUSINESS WIRE)-- ...
“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...
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