Amazon.com illegally raised prices for advertisers by surreptitiously raising the minimum price required to place ads that ...

Peak season planning is always a combination of in-depth modeling, informed assumptions and, most importantly, gutfeel guesswork.

Retailers that understand the operational problems they want to solve will be better equipped to choose the right solution — ...

Our latest research shows that 60 percent of consumers are more likely to buy from brands they already know during Black Friday and Cyber Monday. More than half are more likely to join a loyalty ...

This isn't the end of B2C marketing. It's the beginning of business-to-agent (B2A) marketing. Brands now have two audiences: ...

With agentic commerce, the industry has the opportunity to build on the infrastructure that’s already in place. Existing ...

The Home Depot expanded its AI assistant, Magic Apron, to include localized store knowledge to assist in-store shoppers.

Millions of user records belonging to Carhartt customers have been leaked onto the dark web, exposing people’s names, email ...

Retailers have spent decades (and billions of dollars) building loyalty ecosystems designed to understand their customers, ...

Retailers shipping internationally should be stress-testing the partner they’re handing those shipments off to. This is where ...