Shein’s long-awaited debut on the stock market on Tuesday 1 September proved to be underwhelming, with shares falling 9% as investors fretted about the company’s growth potential. This followed a ...

Nine in 10 Brits (90%) belong to at least one loyalty scheme, according to new research from American Express.

Upcoming Webinars We host a wealth of webinars covering the latest topics, trends and technological advancements. See what’s coming up down below… Can’t make the date? All previous webinars are now ...

Free subscription trial conversions are falling, with only a third (33%) of customers converting in 2025, down from 46% in 2024, according to Recurly’s annual State of Subscriptions report. In an ...

It is a curious time for subscription-based news. Economically, it’s rocky. Politically, it’s volatile. Technologically, it’s disruptive—AI is on the rise, legacy platforms shifting course, and ...

Colin Lewis applies the 'bull and bear' metaphor to the rise of agentic commerce and its impact on retail media.

Today’s customers demand relevance and seamless consistency across every interaction. Many marketing teams find themselves struggling just to execute foundational campaigns. This is driven by two ...

Third-party online marketplaces are set to be the largest and fastest-growing retail channel globally, accounting for nearly two thirds of online sales by 2027, with the four largest global online ...

In recent years, Google search has slipped from being the leading way in which shoppers of fashion and everything else sought inspiration, to being replaced by Instagram and Facebook, according to the ...

The UK online second-hand goods market is to expand to sales of £4.8bn this year, up from £4.3bn in 2024. Two-thirds of Brits bought second-hand goods online last year, saving more £5.6bn as a result ...

New data from ZigZag reveals that 76% of the UK’s top 100 retailers now charge for returns – demonstrating a significant shift in retail strategy as businesses grapple with rising logistics costs and ...

Tesco is one of the largest grocery businesses in Europe and one of the big three in the UK. Holding 27% of the UK’s grocery market, the retailer has many millions of customers. It also has one of the ...