Hotel chains test AI for routine tasks but struggle with data systems, cultural barriers, and distribution threats.

By choosing CallTrackingMetrics, Banyan’s teams are able to gather crucial information for intake and treatment right away.

AI isn't some futuristic dream anymore; it's a real-world game-changer that's transforming how every business runs.

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced its selection by ...

“People analytics has been around for a while,” says Rebecca Wettemann, founder, CEO, and principal analyst of Valoir, who notes that in the HR domain, analytics has largely been restricted to ...

AI startups attract over $1.5B in recent funding rounds, signaling rapid growth across infrastructure, healthcare, and ...

JOPLIN, Mo. — Missouri Southern is celebrating a new addition for students wanting to take data analytics to the next level. Missouri Southern is taking a deep dive into crunching numbers. “Every time ...

What used to be a five-minute call to Wisconsin's licensing agency can now take over half an hour after wait times at the Department of Safety and Professional Services' call center spiked in July. At ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

A 4-year-old boy was bitten by a copperhead snake while playing at New Beginnings Child Enrichment Center in North Carolina According to the day care center, the child was "quickly" taken to the ...