Walgreens CEO Admits Anti-Theft Measures in Stores Contributed to Company's $245 Million Operating Loss
"When you lock things up ... you don't sell as many of them," CEO Timothy Wentworth said during a recent earnings call
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a hand-to-hand combat battle still, unfortunately."
Walgreens CEO Says Locking up Items to Deter Theft Not Effective
Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.
Walgreens CEO says loss prevention caused theft
Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft
Walgreens' anti-theft measures hurting profits
Tough times for retailers, who have battled out-of-control shoplifting and now say they’re losing money because of anti-theft measures. FOX 5’s Josh Rosenthal is in Northwest to explain why.
Walgreens CEO Says Anti-Shoplifting Measures Backfired
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. That’s a likely result as an increase in asset protection usually leads to a dip in sales,
Walgreens sounds the alarm on embarrassing mistake
Stores like CVS and Walgreens (WBA) seemed to create a perfect environment for theft; they tend to be located in high foot ...
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Walgreens to close 3 stores in Denver, Aurora
DENVER — Walgreens plans to close three Colorado stores next month as the company works to strengthen its balance sheet.
Walgreens says locking up products to prevent shoplifting hurts sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
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Walgreens says locking up products from shoplifters hurt sales
Locking up store merchandise can deter shoplifters and paying customers alike, according to Walgreens. The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter ...
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Walgreens: We Accidentally Proved Locks Are a Dumb Idea
We deliver the news the way we like it—really short and unbiased. Subscribe to Newser newsletters. It wasn't all bad news for ...
Locked shelves flop says Walgreens CEO as Bay Area stores shutter to save $1B
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to ...
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Walgreens Admits Controversial Policy Backfired and Shoppers Aren't at All Surprised
In a recent call with analysts, Walgreens CEO Tim Wentworth said preventing theft in stores "is a hand-to-hand combat battle ...