Amazon.com illegally raised prices for advertisers by surreptitiously raising the minimum price required to place ads that ‌promote their products, the U.S. Federal Trade Commission alleged in a ...

Peak season planning is always a combination of in-depth modeling, informed assumptions and, most importantly, gutfeel guesswork.

Retailers that understand the operational problems they want to solve will be better equipped to choose the right solution — and build an implementation strategy around it.

Our latest research shows that 60 percent of consumers are more likely to buy from brands they already know during Black Friday and Cyber Monday. More than half are more likely to join a loyalty ...

This isn't the end of B2C marketing. It's the beginning of business-to-agent (B2A) marketing. Brands now have two audiences: one human, one AI.

With agentic commerce, the industry has the opportunity to build on the infrastructure that’s already in place. Existing payment networks, fraud controls, identity verification, and merchant risk ...

The Home Depot expanded its AI assistant, Magic Apron, to include localized store knowledge to assist in-store shoppers.

Millions of user records belonging to Carhartt customers have been leaked onto the dark web, exposing people’s names, email addresses, postal addresses, and phone numbers, to all sorts of scammers and ...

Retailers have spent decades (and billions of dollars) building loyalty ecosystems designed to understand their customers, personalize experiences, and give people a reason to come back.

Retailers shipping internationally should be stress-testing the partner they’re handing those shipments off to. This is where visibility is often lower, and issues can surface that directly affect ...