The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

Consumers have rights and protections when a salesperson approaches them over the phone, at their door, or in public. A salesperson can only cold call or approach a consumer at certain times. They ...

Reforms are needed to close gaps in Australia’s product safety framework to prevent unsafe goods from reaching and harming Australian consumers, with online marketplaces a particular concern, the ACCC ...

The Federal Court has found that dating site eHarmony made misleading representations to consumers about the pricing, renewal and duration of its online dating memberships in statements online and in ...

Mannu was building a granny flat and believed he was paying a $20,000 deposit to his builder so work could begin. He was expecting a payment request, so when a payment link arrived, it seemed ...

We have guidance for providers about how to advertise broadband speeds. We ran the Measuring Broadband Australia program. Before it concluded in June 2026, this program collected data on broadband ...

Businesses selling funeral products and services must not mislead consumers. This includes on prices, business ownership or commercial relationships. Contracts for funeral services must not include ...

recent international legislative and regulatory developments in digital competition regimes, unfair trading practices and dispute resolution major developments and key trends in online private ...

The home loan price inquiry final report focuses on impediments to borrowers switching to alternative lenders, and identifying cost effective recommendations to address specific impediments. The ACCC ...

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

The final report addresses key issues identified in the ACCC’s interim report, and analysed during the second phase of the ACCC’s inquiry. It also presents the ACCC’s recommendations to the government ...

The Compliance and Enforcement Policy sets out the principles adopted by the Australian Competition and Consumer Commission (ACCC) to achieve compliance with the law. The ACCC acknowledges the ...