At the Adobe Government Forum 2026 in Washington, D.C., the city of Phoenix detailed how it relied on Adobe’s digital experience (DX) platform to consolidate dozens of department websites into a ...

Jeremy Neukirch has over 20 years of professional services experience both as a pre-sale and a delivery consultant. Neukirch has experience with the following technology solutions: Microsoft Dynamics, ...

The 2024 State CIO Survey by the National Association of State Chief Information Officers ranked virtual meeting assistants and transcription as the No. 1 state government use case for generative ...

Lewiston, Maine, has used surveillance cameras to monitor parking garages, municipal buildings and other facilities since the 1980s, says Craig Starr, the city’s IT director. Currently, most of ...

Most state and local agencies have at least one or two rooms kitted out with the latest and greatest conference room gear, and that is great for big, official meetings. But the schedule to use those ...

State and local governments are under real pressure to move from experimentation to execution for artificial intelligence. Constituents expect faster services, more transparency and digital ...

For years, critical infrastructure cybersecurity conversations have focused on familiar threats: ransomware, phishing attacks and account compromises. Those risks remain very real, but the ...

Scott Merritt is a patient experience architect at CDW with over 20 years of experience in the contact center space. When state and local government leaders talk to me about artificial intelligence, ...

As state and local governments accelerate cloud adoption and deploy artificial intelligence tools, data sovereignty is emerging as a foundational issue for IT and policy leaders. At its core, data ...

For most state and local agencies, the infrastructure that determines whether an AI pilot can become a production service is already in place. Few organizations need to build graphics processing unit ...

Most state and local government cybersecurity programs have gotten stronger at managing people. Multifactor authentication, single sign-on and periodic access reviews are now common in many government ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Twenty years ago, a resident moving to ...