Delta has worked with Fetcherr for over a year. During a November 2024 Investor Day presentation, Hauenstein described the AI as a “super analyst” that works “24 hours a day, 7 days a week” to ...

Several Democratic senators say they’re concerned about what the use of AI in airline pricing might mean for consumer privacy and fairness.

Delta Air Lines and United Airlines see a positive inflection on demand trends. Softening US domestic demand is showing signs of improvement. The more favourable environment is driven, in part, by ...

Delta Air Lines is moving forward with a plan to increase its use of AI in its pricing, but several lawmakers have expressed ...

Delta Airlines is facing criticism for its use of artificial intelligence to determine ticket prices, a practice known as ...

A trio of U.S. lawmakers want answers from Delta Air Lines over an announced expansion of artificial intelligence (AI) to set individual passenger fares. Senators argued Delta's new pricing practice ...

Sen. Ruben Gallego led a letter to Delta asking about its new AI-driven pricing plan, which would individualize ticket prices ...

The latest wave of “innovation” for Delta Air Lines seems to be less about better products and more about precision tools to ...

Some are concerned that Delta’s use of AI could lead some customers to pay more airfares given the pricing system’s individualized approach.