Delaware State Police are investigating what they describe as a murder-suicide that occurred on July 5 in Milford.

“I have heard people murdered. I have heard people commit suicide. I have heard people walk into a room to find their children dead.” These are just some of the daily horrors that the Informer has to ...

Eleven years in 911 communications taught one dispatcher that purpose isn't defined by a headset. In a heartfelt letter, ...

A 911 hang-up call can leave dispatchers with almost no explanation of what is happening at a home or property. In Pamlico County, North Carolina, one hang-up call brought deputies to an attempted ...

A lawsuit alleges Mesilla Valley dispatchers classified Jacob Garcia’s call as high priority but failed to escalate the ...

Not able to reach the Everglades detention center, Alligator Alcatraz, family members seeking help for detainees held there dialed 911 after getting alarming calls of medical neglect and mistreatment.

RICHMOND, Va. (WRIC) — Richmond leaders are making changes to how certain 911 calls are processed in hopes of improving emergency services for citizens in need. During a regular meeting on Monday, ...

Change city policies The recent coverage of Mayor Yemi Mobolade raises a simple question: What do we actually expect from our elected officials? For years, people have complained that our leaders are ...

A new lawsuit alleges a veteran died by suicide after Las Cruces officers canceled aid and abandoned a wellness check.

Portland’s 911 call wait times have improved, though they are still falling short of national standards, the city auditor’s ...