Gurugram police busted a fake call centre and arrested 11 accused involved in cyber fraud by luring US citizens with the ...

In line with the Rapid Action Plan, NJ Transit is delivering a digital customer experience upgrade, including a redesigned ...

The Insurance Regulatory and Development Authority of India (Irdai) proposed a Public Insurance Registry to enhance ...

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit ...

UPS customers reported website and app issues, leading to complaints on social media. Outage-tracking services showed discrepancies in reports, highlighting challenges in monitoring service health.

Hungry Lion customer creds online for months By Nicola Mawson, Contributing journalistJohannesburg, 01 Sept 2026Hungry Lion says it uses cryptographic techniques and access control mechanisms.

IRDAI proposes a Public Insurance Registry to enhance transparency, accessibility, and efficiency in the insurance sector ...

Need to Know With Anita Chalkley of Synchrony and Chris Taylor of Discount Tire Service Centers  A customer who walks out of ...

An online lender sends cash overnight, then tells the borrower her state's consumer protections have no authority over the ...

For years, core banking modernisation has been discussed primarily as a technology migration. Banks needed to move away from batch processing, reduce dependency on monolithic systems, expose ...

Five ways businesses can cut messaging costs Nigerian businesses using WhatsApp to manage large volumes of customer ...

Nigerian businesses must adapt to an evolving marketplace where visibility on digital platforms is vital for customer ...