PHOENIX--(BUSINESS WIRE)--In celebration of Customer Service Week, October 7-11, University of Phoenix is pleased to announce the launch of new career-focused skill pathways in customer service ...

Customer service is at the heart of any major organization, and it is key to building human, trusted connections between brand and consumer. At Bloomberg, our Customer Support (BCS) team is essential ...

Senior staff writer Faith Richardson argues that everyone should work a customer service job at some point in their life.

In this article, we will look at the 25 highest-paying customer service jobs in the US. We also discussed the disruptive force of AI in customer service. If you want to skip our detailed analysis, ...

A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

The world of jobs is in a state of flux, thanks to rising adoption of artificial intelligence, and the jobs that are most vulnerable to this automation drive are software-IT and customer services, ...

Your chicken salad sandwich wasn’t bad, really. It was "good enough." The service wasn’t speedy, but also wasn’t horribly slow. It was just good enough. The environment was a bit messy and a tad dirty ...

CarMax Inc. is laying off hundreds of customer experience center employees, about a month after the used-car retailer ...