State and local governments are collecting more operational data than ever. Hybrid cloud environments, remote work, connected infrastructure, Internet of Things devices and AI-powered applications ...

State and local government IT leaders are being challenged to modernize faster and more efficiently, and many have turned to cloud technology and artificial intelligence to get the job done. But so ...

State and local agencies don’t need another stand-alone app; they need a consistent way to deliver outcomes. When we work with governments on ServiceNow, our message is simple: Treat it as an ...

The Cybersecurity and Infrastructure Security Agency defines critical infrastructure as “assets, systems, and networks that provide functions necessary for our way of life.” Unfortunately, those ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. In support of hybrid workforces, state and local IT teams are ...

At NASCIO 2025, we interviewed state CIOs about their current and upcoming priorities. Key callouts from the conference: creating central identities to minimize user friction, complying with new ...

During a 2025 IT forecast in January, Doug Robinson, executive director of the National Association of State Chief Information Officers, confirmed that generative artificial intelligence will be the ...

AI workflows redirect hundreds of administrative calls every day, freeing up public safety answering point operators to focus more on emergency response. The Department of Public Safety Communications ...

Wyoming has replaced legacy anti-virus technology with an artificial intelligence-powered detection platform that can identify malicious behavior before a payload executes, quarantine affected systems ...

The shift matters because many government service desks have been held back by budget limits, old technology and procurement ...

Joe Markwith is a senior solutions architect with more than 35 years in technology services. Since 1986, Markwith has consulted and helped companies transform with emerging technologies. His ...

Andy Ritter brings more than three decades of IT experience to his role as CISO for the commonwealth of Pennsylvania. A career technologist who began working with personal computers in the early 1990s ...