Nine in 10 Brits (90%) belong to at least one loyalty scheme, according to new research from American Express.

Shein’s long-awaited debut on the stock market on Tuesday 1 September proved to be underwhelming, with shares falling 9% as investors fretted about the company’s growth potential. This followed a ...

Upcoming Webinars We host a wealth of webinars covering the latest topics, trends and technological advancements. See what’s coming up down below… Can’t make the date? All previous webinars are now ...

The RetailX US500 2025 report is the first edition assessing the performance of the top 500 ecommerce and multichannel retailers, brands, and marketplaces operating in the US market. It also lists the ...

Shopify merchants are gaining access to a new generation of enterprise AI capabilities, as tech once limited to the world’s biggest retailers becomes easier to deploy at scale. Particular Audience is ...

More than eight in ten (84%) online shoppers would turn their back on a retailer after a bad returns experience, highlighting the power of returns as a customer acquisition and retention tool, and the ...

Colin Lewis applies the 'bull and bear' metaphor to the rise of agentic commerce and its impact on retail media.

Today’s customers demand relevance and seamless consistency across every interaction. Many marketing teams find themselves struggling just to execute foundational campaigns. This is driven by two ...

In recent years, Google search has slipped from being the leading way in which shoppers of fashion and everything else sought inspiration, to being replaced by Instagram and Facebook, according to the ...

Participating retailers and AdTech vendors can choose to be certified for the entirety of their Retail Media proposition or for specific ad products, such as Sponsored Products onsite only. Once the ...

The UK online second-hand goods market is to expand to sales of £4.8bn this year, up from £4.3bn in 2024. Two-thirds of Brits bought second-hand goods online last year, saving more £5.6bn as a result ...

Primark has launched its first-ever mobile customer app in the UK, following successful rollouts in Ireland and Italy. The app, which is available to download on Apple Store and Google Play, aims to ...