Doors have opened wider for women across operations, technology and client delivery,” she notes. “Organisations are far more ...

It doesn’t hurt to be kind to service workers in a retail store. In fact, it might make your life easier. This woman was working the register at a busy store when a customer mindlessly dumped unwanted ...

One woman's advice on how to deal with customer service advisers has sparked controversy. Having to call customer helpline desks is never a pleasurable experience, whether it be endless call music or ...

ST. PAUL, Minn. — A Minneapolis woman is facing one count of felony theft for stealing more than $1,000 worth of food from a rewards program at a restaurant in South St. Paul with customer credit ...

A 31-year-old Tacoma woman has been accused in a bank fraud scheme to steal $345,000 by using her employment with a western Washington credit union to access and share members’ account information ...

A beauty enthusiast has claimed she was forced to leave a salon without finishing getting her hair done after complaining that she felt cold. On March 3, Kady Chrystelle vented about her experience ...

We’re only getting half of the phone call here from the customer service rep’s side, but it’s pretty obvious to envision what’s happening on the other end of the line. According to this alleged credit ...

The man's response, the woman writes, "made me realize how lucky I am" Virginia Chamlee is a Politics Writer at PEOPLE. She has been working at PEOPLE for three years. Her work has previously appeared ...