For more than 10 years Brent Benson has been building technology for HBS Online as its senior director of architecture and ...

HBS faculty comprises scholars and practitioners who bring leading-edge research, extensive experience, and deep insights ...

HBS faculty comprises scholars and practitioners who bring leading-edge research, extensive experience, and deep insights into the classroom, to organizations, and to leaders across the globe. We ...

The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ ...

Facing the issue of increasing customer churn, many service firms have begun recommending pricing plans to their customers. One reason behind this type of retention campaign is that customers who ...

This course is designed for students who are interested in the intersection of education (K-12 and higher education) and business — whether that means starting a business in the education sector or ...

In honor of Veterans Day, we recognize our students from every branch of the US military and draw inspiration from their ...

Our research shows that Chinese banks are willing to restructure the terms of existing loans and have never actually seized an asset from any country, much less the port of Hambantota. A Chinese ...

We document a link between the relational diversity of one’s social portfolio—the richness and evenness of relationship types across one’s social interactions—and well-being. Across four distinct ...

In late September, Dean Srikant Datar and Executive Dean Angela Crispi spent 36 hours aboard the USS Abraham Lincoln, a ...

BOSTON—August 16, 2022—In an effort to make the Master of Business Administration (MBA) degree more affordable and accessible to a wider array of students, Harvard Business School (HBS) announced ...

Brooks, Arthur C. "How to Build a Life: 10 Practical Ways to Improve Happiness." The Atlantic (April 21, 2022).