AI-powered receptionists have become the poster child for digital labor. “In Q4, we signed a nearly 7-figure ARR deal with a leading U.S. retailer leveraging ZVA to handle inbound calls across more ...

Over the last several years, Zoom has moved from a video meeting application to the collaborative Zoom Workspace that rivals, at least in features, Microsoft Teams, Salesforce Slack, Google Workplace, ...

Ultimately, Perspectives signaled that Zoom is no longer content to be merely a venue for discussing work; it intends to be ...

With new no‑code agents, enterprise search, and AI Docs/Sheets/Slides, Zoom aims to bridge collaboration and execution, even as rivals such as Microsoft and Google dominate core productivity platforms ...

As AI agents threaten to upend the broader SaaS landscape, the videoconferencing company views human interactions as a core value that can lead to success. AI agents in the workplace are increasingly ...