Research from Boston Consulting Group found that human staff becomes less accountable, blaming their new bot colleagues for ...

The paradox of AI is that replacing some aspects of expert work may only accentuate the need for human experts.

Predictions of mass unemployment miss a deeper concern: new technologies often expand control over workers rather than ...

Bill Winters, the CEO of Standard Chartered, says about 15% of “back office” corporate function roles will be reduced in the next four years.

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. There is a lot of hype about AI, including plenty of opinions ...

If you thought 2023 was a big year for the future of work, wait until you see what comes next. The impact of generative artificial intelligence (AI) will continue to dominate discussions about ...

Future of work technology is rapidly transforming how industries operate as AI automation jobs take over many routine and repetitive tasks. From generating workplace documents to processing financial ...

As I said in previous articles, executives like to say they’re “integrating AI.” But most still treat artificial intelligence as a feature, not a foundation. They bolt it onto existing systems without ...

If you know a tech worker, hug them tight. The post Tech Workers, Long Treated Like Aristocracy, Are Now Human Waste appeared ...

AI’s concealed labor has repeatedly led us to overestimate the technology. Humanoid robots are entering a similar phase. This story originally appeared in The Algorithm, our weekly newsletter on AI.