Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? Question: I need help ...

Purchased a new refrig in Jan 2025. Bought the extended warranty and ice maker. Within a week, the ice maker leaked water on a brand new hardwood floor, ruining it. Asked the dealer to repair the ice ...

Refrigerators with a built-in water dispenser, a water and ice dispenser, or an icemaker are popular, but those features often underperform or are downright faulty. In our latest surveys—conducted ...