Every year, hundreds of thousands of veterans file disability claims with the U.S. Department of Veterans Affairs, and every year, a significant number wait months or even years for a decision. The VA ...

Beginning January 1, 2026, the National Firearms Act process will look very different for you, and that shift is almost certain to collide with a surge of new applications. The long awaited move to a ...

We have seen this movie before. On October 1, 2013, Healthcare.gov launched to support the Affordable Care Act insurance marketplace. It was designed to handle tens of thousands of concurrent users.

If you sit on a board, lead a product organization or own a P&L tied to technology, you have likely heard this phrase: “We have a backlog problem.” A software backlog is the accumulated list of ...