VoIP facesa key hurdlebefore it becomes a ubiquitous technology for enterprise users. Only 12 percent of surveyed businesses use VoIP. A full 88percent of enterprise VoIP users are "satisfied" or ...

I'm quite aware that most equipment supplier Frequently Aasked Questions lists and online Help centers are only there to provide assistance with their own products, and those of their distribution ...

Nowadays it’s not enough to just test an application in pre-production or monitor an application for performance. Vendors need to provide customers with an all-in-one product to manage the lifecycle, ...

Why You Should Care: Whaleback's gradual expansion has earned it 12 straight quarters of growth, a loyal channel following in the Northeast U.S. and a robust mix of solution providers specializing in ...

For many companies, the tough decision isn't whether to use IP telephony or not -- it's which vendor to choose. There may be considerations of current voice or data vendors already at use in an ...

Picking 25 established unified communications and VoIP providers the IT channel absolutely, positively needs to know? It's hardly an exact science. You'll notice that we have focused our attention ...

“In terms of new VoIP products, this is definitely the year of the small business,”John Macario, president of Savatar, told CRM Buyer. Macario has attended several VON Conference and Expos — the voice ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

Cisco this week announced plans to acquire Dynamicsoft, a maker of carrier VoIP software based on Session Initiation Protocol. Cisco will pay $55 million in cash for the Parsippany, N.J.-based ...

The story you are about to read is true. Well, mostly true. The names have been changed to protect the innocent as well as the guilty, although the guilty are somewhat less deserving of anonymity.

The main advantage of using a PBX VoIP trunk card over an external third-party gateway is consistency. In-skin gateways pass the vendor's proprietary PBX-to-PBX signaling between sites – Avaya's DCS ...