Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

Like most countries boasting modern telecommunications systems, Australia has been implementing Voice over IP (VoIP) services. After a slow start, what began as a mild flirtation is now becoming an ...

You would think by now that voice quality issues were a thing of the past, given that we've known how latency, jitter, and packet loss can impair VoIP quality for a couple of decades. But as network ...

Following up on our interest about consumer VoIP quality for BYOB (bring your own broadband) service, like those provided by Vonage, AT&T CallVantage and Skype, we decided to talk with some experts at ...

Increased attention to voice quality in IP networks is placing more focus on the evolving standards that are needed by quality initiatives. The use of quality monitoring and advanced real-time ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

If you've purchased a business Voice-over-IP (VoIP) phone service, then you're undoubtedly savoring the bliss of lower calling rates as well as integrating your phone data with your other business ...

Last month we presented a real CLEC's unpleasant experience cutting over their PSTN circuit customers to VoIP (see Measuring VoIP Voice Quality ). Their main problem? How to measure and fine-tune VoIP ...

Last time, we talked in some additional detail about the root cause of VoIP call quality degradation for users who subscribe to a BYOB (bring your own broadband) VoIP service. Today, we’d like to ...

VoIP technology is gaining ground in financial and other service industries as a cost-effective means of provisioning additional, enhanced services unsupported by traditional circuit-switched ...

As Internet phone service heads toward the mainstream, the industry still has quality issues it needs to address, say experts. Momentum is building for services that let consumers make phone calls ...