TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...

TAMPA BAY, Fla. – As problems continued to mount for the Florida Turnpike Enterprise's SunPass system and a backlog of toll transactions grew to more than 100 million, the state didn't hit its ...

TAMPA BAY, Fla. - Internal Florida Department of Transportation emails from mid-June – when a SunPass system overhaul started to meltdown – reveal private discussions between executives and ...

TAMPA, Fla. - There is still no answer from the state regarding when its massive SunPass toll backlog will start processing. And the Department of Transportation isn't providing many details about ...

TAMPA BAY, Fla. - Prior to the state's failed SunPass upgrade in June, troubled FDOT contractor Conduent accidently left a test site - with customers' account information - on an unsecured public ...

TAMPA BAY, Florida - The Florida Department of Transportation put contractor Conduent on notice it's in danger of defaulting on its $287 million electronic tolling contract because of ongoing failures ...

TAMPA BAY, Florida – 10Investigates has learned the personal data of some SunPass customers was compromised, but the Florida Department of Transportation (FDOT) never made the problems public. And, ...

TAMPA BAY, Fla. - Florida's SunPass nightmare passed the 100-day mark this weekend, with no end in sight for some customers' billing problems. TIMELINE: How 10Investigates uncovered the SunPass mess ...

TAMPA BAY, Fla. – As millions of Florida drivers continue to wait for more than a month's worth of tolls to hit their SunPass accounts, the state continues to struggle with both the mechanics and the ...