J.D. Power is sharing the results of its 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study.  It finds that while ...

JD Power’s Electric Vehicle Experience (EVX) Ownership Study shows that owners are really satisfied with their electric cars.

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

DC fast-charging usage has improved, according to Power Ease of charging and payment acceptance were the biggest differentiator between Tesla's network and others Some 19% of those surveyed said ...

TROY, Mich.: 16 Oct. 2024 — Customer contact with gas utility provider satisfaction is the lowest since 2016, according to the JD Power 2024 U.S. Gas Utility Business Customer Satisfaction Study, SM ...

J.D. Power is sharing the results of its latest U.S. Sales Satisfaction Study. The big takeaways are that tariffs are accelerating the buying process and transparency is driving sales satisfaction.

TROY, Mich.--(BUSINESS WIRE)--Mortgage servicers this year have successfully fought back the headwinds of persistently high interest rates and financial uncertainty to drive improvements in overall ...

Customer satisfaction scores are on the rise at banks, J.D. Power's latest study shows. Credit unions are, on average, showing higher customer satisfaction scores than at banks. But nearly one-third ...