I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

In our latest installment, see how carriers and vendors responded to Lisa's inquiries on a few key topics. Many No Jitter readers continue to express interest in information exchanged during sessions ...

Session initiation protocol (SIP) trunking allows any organization to upgrade its offline PBX to an internet-powered business phone system. Business leaders are using this technology to harness VoIP’s ...

While many enterprises have transitioned to SIP trunking as they adopt Voice over IP (VoIP), many are hesitant to migrate their contact centers away from the Public Switched Telephone Network (PSTN) ...

Calculating the right amount of bandwidth for SIP trunks is a tricky, but not impossible, undertaking. As use of SIP trunking proliferates, IT organizations face the big challenge of calculating ...