Based on my conflict resolution work I believe that four emails equal a single phone call; eight emails equal one face-to-face discussion. It is pretty clear that email takes far too long to solve ...

Rules of engagement are separate from — but related to — the actual law of armed conflict. The law of armed conflict (LOAC) is a comprehensive, complex body of law developed largely by the ...

Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid informal resolution ... reduce engagement, and decrease productivity.

Underestimate the importance of managing interracial conflict at your peril. A lack of skill can lead to a host of negative outcomes, from decreased engagement to a toxic workplace culture marked ...