There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

If you're the designated 'tech person' in your family or friend group, here's how to access a computer from afar, Mac or PC, to see what's going on. Our team tests, rates, and reviews more than 1,500 ...

If PCs, laptops, or tablets are being gifted this holiday season, be sure to also give a lesson on Windows Quick Assist so you can help your relatives from afar in the weeks and months to come. When ...