Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...
If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...
CenCal Health, the Medi-Cal managed care plan for Santa Barbara and San Luis Obispo counties, has received accreditation from the National Committee for Quality Assurance (NCQA) for its Medi-Cal ...
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