Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

CenCal Health, the Medi-Cal managed care plan for Santa Barbara and San Luis Obispo counties, has received accreditation from the National Committee for Quality Assurance (NCQA) for its Medi-Cal ...

In an effort to strengthen lending programs under the Federal Housing Administration, officials announced this week with the release of the Obama Administration’s 2015 fiscal year budget plan that a ...