Quality assurance refers to the processes being used to manage the project and to build the deliverables. This is in contrast to quality control, which refers to the activities used to create the ...

Integrate SEO QA into engineering workflows to catch technical issues early, safeguard visibility, and maximize existing ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Small businesses may be involved in projects that result in the delivery of products to clients and other members of the organization. The quality of the project is important to delivering good ...

Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

Years ago, I was responsible for quality control (QC) of our facility manager’s performance of outsourced building management services, and I did part of my QC responsibilities by completing walking ...