When you call 911, police dispatchers are the first voices that answer, gathering information and staying calm under pressure ...

The Laredo Police Department is set to launch a new 911 system in 2026, routing emergency call audio and data directly to officers to speed response times.

Interactions between police and someone in psychiatric crisis can end in violence. Communities have been sending mental ...

Halton police AI assistant is dealing with many non-emergency calls leaving human communicators free the take 911 calls.