Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Denise L. Anthony ([email protected]) is a professor of health management and policy and of sociology in the Department of Health Management and Policy, University of Michigan School of Public Health, ...

Kaiser Permanente engages 45 percent of its more than 9 million members through online portals, which provide secure physician-patient email and access to KP HealthConnect, a comprehensive electronic ...

Patient portals offer an appealing way to engage patients in their own medical care, but some industry experts wonder whether lab results released without clinical interpretation cause confusion for ...

Patient portals can make or break a positive care experience. As the healthcare sector begins to embrace the idea of patients as consumers, having an efficient and easy to use patient portal is a ...

As the wheels of value-based care continue to inch forward, healthcare organizations are looking for ways to increase care outside traditional care settings. Advances in telemedicine and digital ...

Building a patient portal just to meet meaningful-use criteria is a shortsighted strategy. Though the meaningful-use program offers [or used to offer] significant financial reward for meeting a set of ...

Almost everything a phone call to your doctor can accomplish, an online patient portal can do better and at any time of the day or night. That's the sentiment — and reality — from those on both sides ...

The focus of most digital transformations taking place across the health industry is to make health care truly patient-centric. The rapid adoption and implementation of disruptive technologies, such ...

A new survey of teen patients with cancer and their parents sheds light on a source of friction in adolescent oncology: How much access should parents have to their child’s patient portal? While ...

This analysis of more than 250,000 adults at least 50 years old with chronic conditions showed lower portal use among older, non–English-speaking, and Black patients, underscoring digital health ...