Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

When a company is looking to incorporate gaming elements to their loyalty programs, tutorials or other segments one area that can’t be stressed enough is making the onboaring process as appealing as ...

Have you ever calculated the cost of an ineffective onboarding process? Or do you think that your company uses its potential to the fullest? Let us imagine now a different situation. All newcomers are ...

Editor’s note: Tim Chang is a managing director at Mayfield Fund. Follow Tim on Twitter @timechange. He’s hosting a workshop on gamification at the Mayfield Fund offices on June 6 and has reserved 10 ...

Learning and fun aren’t two words that always go hand-in-hand when it comes to onboarding and training new hires. As we move further into the digital age, it becomes more and more challenging to ...

With less than 30 percent of workers today committed to and satisfied with their work, leaders need to find ways to change their employees’ attitudes and habits. One route runs through non-financial ...

At this point, virtual onboarding will maintain a significant chunk of the overall onboarding processes. The fact that the more traditional methods haven’t been all that swish for new hires only ...

Onboarding is the process that helps new hires acclimate to their new organization. The more efficiently this is done, the sooner employees can hit the ground running and begin contributing to the ...