National Grid is aiming to help customers better read and understand their bills with a new design. Over Memorial Day weekend, National Grid will upgrade its billing system with “an easier-to-read ...

Looking at any utility bill can be confusing. National Grid reps say the bill is broken into two different parts: the supply and the delivery. About 38% of your utility bill is the supply.

Every month you get your utilities bill, but have you ever wondered what your money is actually paying for? CBS6 tagged along with National Grid to find out. Our day was spent in the backyard of a ...

BUFFALO, N.Y. (WKBW) — Hundreds of thousands of National Grid customers in New York State will soon start paying more for electricity, even though rates in New York State are already among the highest ...

New York — The gas and electric provider National Grid is seeking state approval to raise rates on 2.3 million customers in Upstate New York. The average customer would be asked to pay about $450 more ...

National Grid customers can expect to pay more for their electricity and gas in the near future. The New York State Public Service Commission approved a National Grid rate hike on Thursday. Within the ...

It turns out, the 92-year-old never told the utility she converted from oil to gas. Lawmakers say more customers could have made the same, costly mistake.