The 52-hospital system uses conversational artificial intelligence to answer patient inquiries and direct them to the right place before they even become formal messages. “The in-basket piece of it, ...

Renton, Wash.-based Providence is on the frontlines of treating COVID-19 patients, and among the trends they are seeing is a huge surge in telehealth visits. The state reported an increase from 457 ...

Health systems are increasingly integrating AI into MyChart and other EHR workflows to reduce administrative burdens, speed patient communication, and enhance care quality. From Providence’s urgent ...

If you’ve been using MyChart for years, you might have missed the subtle but significant changes rolling out in 2026. From a fresh interface launched in early May to new text and phone integration ...

Providence St. Joseph Health in Renton, Washington, operates 51 hospitals across seven states – Alaska, Montana, Oregon, Washington, California, New Mexico and Texas. It has more than 119,000 ...