A 911 operator in Texas is facing charges after her surpervisors said she hung up on callers seeking help. Crenshanda Williams, who has left her job at the Houston Emergency Center 911, is charged ...

HOUSTON — A former 911 operator in Houston was convicted and sentenced Wednesday for hanging up on people calling to report an emergency. Crenshanda Williams, 44, was found guilty of interference with ...

An emergency dispatcher is under fire after allegedly disconnecting thousands of critical 911 calls. Live updates: Trump called FIFA chief over USA player’s red card; Johnson warns of more ‘Mamdanis’ ...

A former 911 operator from Houston is facing criminal charges after hanging up on callers because she "did not want to talk to anyone," NBC News reported. The woman, Crenshanda Williams, 43, is facing ...

A Houston 911 operator accused of hanging up on thousands of emergency calls is charged with two counts of interference with an emergency telephone call. Harris County court records show 43-year-old ...