In the age of rapid technological advancements and artificial intelligence (AI) integration, organizations find themselves in a race to embrace AI technologies to drive operational efficiency. While ...
We’ve entered a new era of customer service excellence where AI is playing an increasingly central role. In fact, Gartner predicts that by 2025, 80% of customer service and support organizations will ...
In a move that could raise an eyebrow (or two) among warehouse workers everywhere, Amazon has introduced Vulcan, its latest AI-infused warehouse robot boasting the ability to ‘feel’ touch. This ...
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