Learn where competitors are outperforming you — from review recency to category selection — and how to close the gap.

Recently there’s been a difficult change in the Google Business Profile verification process (keep reading–we’ll go into a lot of detail on what’s changed and how it affects you). I sat down with ...

GBP feature lets businesses generate suggested replies to customer reviews. You can review, edit, and manually submit replies ...

Google seems to have added a new section to the Google Business Profiles section named Place page attributes. Place page attributes allows you to let customers know more about your business by showing ...

Google has announced that it will discontinue the chat feature in Google Business Profiles. The wind-down process will start on July 15, and the functionality will complete on July 31. The news was ...

Almost everyone turns to the internet when a pipe bursts or the sink backs up. That's why a strong online presence is essential for plumbing businesses. With 74% of customers searching for a business ...

Urchin Tracking Module (UTM) parameters help track searcher engagement with specific elements of Google Business Profiles (GBPs). Without these snippets of code being added to the URLs of fields in ...

Few things will make you panic faster than seeing that dreaded message from Google: Your Business Profile has been suspended. One minute you're ranking in the Map Pack, and leads are rolling in. The ...

SEATTLE — Western Washington business owners are frustrated they've been erased from parts of Google’s search engine, according to several businesses that reached out to KING 5. "We just have to keep ...