Anyone who’s worked in a restaurant knows that the chaos never really stops—it just shifts from the lunch rush to the dinner rush. If you’ve ever been double-sat, had a table ask for 47 modifications, ...

With every restaurant guest interaction, there are always going to be moments when a server holds their breath, bracing themselves for complaints. It happens when they share the unfortunate news that ...

As a pretty frequent restaurant patron in New York, I’ve recently noticed that more and more servers across all types of restaurants — from casual establishments to fancier ones — don’t write down my ...