Unfortunately, Roger’s experiences with a poorly run idea system are more the rule than the exception, it seems. Ever since William Denny put up the world’s first suggestion box in his shipbuilding ...

Market researchers devote their careers to discerning what customers want. A virtual suggestion box gives small business owners a much more direct way of understanding what customers want and need.

Facebook surrounds your News Feed with suggestions, toolbars that link to useful apps, and advertisements. The design is meant to give you easy access to all the items that make Facebook a more useful ...

Suggestion boxes, you know the ones, they might be an actual physical box, or they might take the form of an online ‘post an idea’ forum. In either case, both can have a detrimental effect on your ...

The premise is simple: Many customers have tried leaving criticism for their favorite companies, but after slipping a piece of paper into the void known as the suggestion box, they never know if ...

This spring, in Montreal, a box appeared on a fence beside a popular walking path and freight rail tracks that run through my neighborhood. It was painted white with black lettering reading: "Box for ...