Travel booking website Expedia is having a pretty bad public relations day, after ignoring a customer whose reservation was cancelled with a ‘F*ck you!’ message added to her account. It started when ...

NEW YORK (CBSNewYork)-- Instead of going on a trip, some customers searching for the popular travel booking site Expedia are being taken for a ride. According to the Better Business Bureau, if you ...

A traveler said she received an unexpected request from a hotel after booking a room through Expedia. After finding a special deal on the travel site and receiving confirmation of the purchase, the ...

No one likes paying bag fees. But one Expedia customer is taking it a step further — suing Expedia after paying $650 round-trip for his family of four’s luggage after the online travel agency claimed ...

A young woman has taken to TikTok to call out third party travel agency Expedia for allegedly canceling her confirmed flight, refusing to reimburse her, and sending her another customer’s personal ...

Expedia will continue to invest in gaining long-term value customers despite the risk of losing bookings to its competitors, as it focuses on brand awareness, paid app downloads and its loyalty ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by John Cook on May 25, 2011 at 7:43 am ...

To celebrate her 50th birthday, Stephanie McGhee decided to indulge. The single mom booked a special vacation with her children, 19 and 13, to Sri Lanka, for late December. "I have gone on only one ...

When Expedia told Ian McGrath that his March 13 return flight from Ghana to Senegal was cancelled — two days before take-off — the Canadian immigration officer scrambled to make alternate travel plans ...

When travel plans go awry who is responsible for resolving the issue: the hotel or the third-party booking site? Many travelers struggle to ever get refunded and chase down their money for years.

Expedia Group EXPE is continuously gaining from a growing customer momentum on the back of its robust travel solutions portfolio. The latest partnership with Cathay is a testament to the aforesaid ...