BPO Will Harness Proprietary Large Language Models to Develop Advanced AI Capabilities for Irresistible CX "By leveraging our extensive reservoir of accumulated process knowledge, Symphony [AI] ...

In today’s world, it often feels like our devices know what we need before we do. Have you ever thought about coffee, and suddenly, an ad for your favorite brand appears on your phone? Or how Netflix ...

The business value of employee experience (EX) can be measured in reduced turnover, increased retention, better quality talent acquisition, and internal mobility that preserves and expands ...

Kiran is the CEO & Co-Founder of Tydy - an Employee Data Management & Automation company working with the largest enterprises globally. Businesses have been using data to deliver better customer ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, is proud to unveil Symphony ...