Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first ...

Iterable's Nova Agent scales personalization with real-time AI, ensuring relevance and engagement across customer ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

Groundbreaking AI Supervisor Engine coordinates agents built with natural language to resolve complex customer service cases, and manage human handoffs for fast and accurate resolutions ZÜRICH and SAN ...

The deal enhances NiCE’s position in the emerging $30 billion market for AI agents that can handle complex customer interactions from start to finish In a move that signals a tidal wave of upcoming of ...

NEW YORK, March 18, 2026 (GLOBE NEWSWIRE) -- Token Security, the leader in identity-first AI agent security, today announced intent-based AI agent security, a new approach that governs autonomous ...

In this piece Harsha Angeri, Head of AI Business & Corporate Strategy, Subex, examines how operators can make the move to ...

As AI agents move into production, security teams are confronting a familiar challenge: bringing autonomous systems under identity governance.