HOUSTON -- A former 911 operator has been sentenced to community service and 18 months probation for hanging up on emergency calls. According to authorities, 44-year-old Crenshanda Williams ...

*A Houston 911 operator accused of hanging up on thousands of people was sentenced to 10 days in jail and 18 months on probation after she was convicted of interfering with emergency calls during the ...

HOUSTON (CBS/AP) — A former 911 operator in Houston has been found guilty of hanging up on people calling for emergency services. Jurors on Wednesday found 44-year-old Crenshanda Williams guilty of ...

HOUSTON – The fallout continued Monday after a Houston 911 operator was accused of hanging up on hundreds of people calling to report an emergency. City officials announced that Crenshanda Williams' ...

A 911 operator in Texas is facing charges after her surpervisors said she hung up on callers seeking help. Crenshanda Williams, who has left her job at the Houston Emergency Center 911, is charged ...

Investigators say that Crenshanda Williams had thousands of "short calls", lasting less than 20 seconds. In one call, a security guard reported drivers drag racing. Moments later, investigators say ...

HOUSTON (KTRK) -- A 911 operator accused of hanging up on thousands of 9-1-1 callers is scheduled to be in court on Monday. Crenshanda Williams is charged with two counts of interference with an ...