Avaya wants to simplify and enhance the way it interacts with customers and partners. To accomplish that, it has launched a business transformation project to standardize and streamline its core ...

Welcome to the era of permanent transformation. According to Accenture's Pulse of Change Index, the rate of change across key factors—technology, talent, economic, geopolitical, climate, consumer and ...

Once associated with the periodic undertaking of discrete projects, the concept of business transformation has evolved, expanded, and, well, “transformed.” Disruptions ranging from emerging ...

Many organizations perform classical cost-benefit analyses to determine the impact of business technology projects. Although these approaches account for quantifiable metrics, they often fail to ...

Digital transformation lets companies use tech to improve and adapt to changing business and market needs. In other words, digital transformation can be transformational. But it also poses significant ...

Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

In 2026, finance transformation has more access to powerful technologies than ever before. AI, cloud enterprise resource planning (ERP) and automation platforms promise better performance for finance ...