With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

Managed Objects this week is set to announce two software products designed to tell network executives how well end-user applications perform and let them correlate data from disparate, third-party ...

The EU said the company might have stifled competition for maintenance and support services of its business-management ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Columbia, MD /PRNewswire-PRWeb/ - JDM Technology Group, a global leader in best-in-class software solutions has acquired Successware, a premier field service management software. This acquisition ...

The seminal report on the BSM market confirms the growing importance of Business Service Management, noting it is changing the way vendors conceive and then build management software. According to the ...

BMC Software Inc. last week announced a new version of a key IT management tool plus partnerships with five hardware, software and consulting services vendors in a bid to boost the Business Service ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...

ECI Software Solutions (ECI), a global provider of cloud-based business management software and services, today announced the early access release of AI Assist for MobileTech, an AI powered service ...

PALO ALTO, Calif.--(BUSINESS WIRE)--VMware, Inc. (NYSE: VMW) today announced that leading analyst firm IDC has ranked VMware No. 1 in worldwide cloud system and service management software (1) based ...