BT has announced that it’s recruiting more engineers in a bid to improve customer satisfaction. Openreach, BT’s network arm, will add an extra 1,600 engineers to its team which will help it complete ...

In the future, you might not have to sit around wondering where that Openreach engineer who should be installing superfast broadband has got to. Joe Garner, the Openreach chief executive, has unveiled ...

Openreach is to begin offering engineering appointment slots to let customers activate its FTTC-VDSL (i.e. "superfast") broadband on Saturdays under limited circumstances, in an apparent nod to the ...

Openreach is trialing "panic alarms" amid a rise in attacks against its telecom engineers. As reported by The Guardian, BT subsidiary Openreach has seen a sharp rise in incidents involving its ...

BT Openreach, the infrastructure arm of BT, has warned that its engineers look likely to be pulled off thousands of broadband and landline installation jobs as a result of the UK riots. Openreach, ...

The stunned woman made a complaint to Openreach about BT engineer Colin Aldred's behaviour and it turned out he had already been given a written warning over his 'road rage' previously. Colin Aldred ...

It's perhaps ironic that I was on the phone on hold with Sky to book an Openreach engineer to fix my faulty line, again, that I was reading of outrage surrounding one regulator's latest proposals.

In the middle of BT ramping up the expansion of its fibre network across the UK, and telecoms engineers being classed as essential workers by the UK government in the face of the Covid-19 outbreak, ...

BT Group’s Openreach division has launched a campaign to attract more women engineers, hoping to expand its potential talent pool and better reflect the population it serves. The effort includes ...